Practice Policy
Hours:
Office Appointments available Mon – Fri between 9:30am and 4:30pm.
Appointment hours may vary due to emergencies and hospital scheduling.
Telephones are answered Mon-Fri between 9:30am-4:00pm (closed from 12:30-1:30)
Appointments:
By Appointment only.
Bring all prescription medications to each and every appointment. (Prescription renewals are preferably made during follow-up appointments or telephone perscriptions at a $10.00 fee.)
Bring Ontario Health Card.
Please check in with the receptionist and present Ontario Health Card and address and telephone changes
Please remove outer foot wear (slippers available)
Wear appropriate clothing.(loose sleeves, accessible, etc)
Please give us 24 hours notice of an appointment cancellation.
Urgent problems seen same day family md or available md
After hours and holiday coverage:
Telephone Health Advisory Service after hours Nurse 5pm-9am 1-866-797-0000
Emergency Department Winchester District Memorial Hospital
Please do not abuse the Emergency Department, urgent problems may be seen the same day in the office.
Services offered:
Family Medicine
In-Patient Care At WDMH
Nursing home care at Dundas Manor
Dr.Steele – Teaching of Medical Residents and No Scalpel Vasectomies
Chiropody
Services not covered by OHIP, payable at appointment:
Prescription renewals for Massage, Physio Psychotherapy $ 20.00
Prescription for orthotics $ 20.00
Driver’s Medical $ 125.00
Disability Tax forms $ 44.95
Work, sick notes $ 20.00
Patient chart copies – 1st 20 pages $ 30.00
Patient chart copies – beyond 1st 20 pages $ 0.25
**(postage/handling rates will vary)
Ear Piercing $ 20.00
Travel consultation -single $ 60.00
Travel consultation – family $ 80.00
*WE OFFER BLOCK FEE COVERAGE FOR UNINSURED SERVICES*
**Some of our physicians must also charge HST for their services.
Policy on teaching residents:
Family medicine residents are supervised directly and with “chart reviews”
Patients are selected randomly to be seen by the resident
Patients are expected to see the resident but are free to ask to see their regular MD as well if desired
Complaints process:
Please submit any complaints regarding your office encounter in writing or directly to your family MD so they may be dealt with constructively.
Suggestion boxes are available in the office, and you can send us suggestions via email from our Contact page.
Accessible workplace:
Nation River Health Clinic welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for all candidates taking part in all aspects of the selection process.
Privacy policy:
Read our Privacy Policy.