Frequently Asked Questions
We’ve included a few of our most asked questions below.
Have another question?
What is going on with CovID-19 vaccines?
Got your shot elsewhere? Let us know here.
Booster Shot Availability: Our supply for vaccine varies. If you are a patient at this clinic and are wanting your 3rd or 4th CovID booster please call (613) 774-0915 and our staff will be happy to assist you.
Adult Vaccines: There are many walk-in clinics now giving out COVID-19 shots in this area. Visit the Eastern Ontario Health Unit or your pharmacy for a listing of where and when.
Child Vaccines: Book a COVID-19 vaccine for children aged 5 to 11 via the EOHU website.
Can I book my appointments online?
As long as you are currently a patient of either Drs Steele, Legault, Bhagirath, de Moissac or LeBrun you are always welcome to book your next appointment online anytime day or night for appointments during our regular office hours. We are also now offering certain “nurse only” appointments online.
Where can I find more information about popular health concerns?
Need more info on a number of health related topics? We have compiled a list of websites and articles that you may find useful.
Does my doctors office offer evening appointments?
We offer evening clinics Monday-Thursday from 5pm-8pm at (4) of our locations for appointments (other than paperwork) to all patients belonging to Drs Steele, Legault, Bhagirath, Lebrun, de Moissac, Racine, Das, Burke, Naciuk, Migicovski, Phillips, Antoniak or Hamilton.
Can I email my physician confidential information?
If you have paperwork or information that is confidential in nature you can now “upload” to us and be rest assured that it will be fully encrypted and protected from intruders.
I have an upcoming scope with the surgeon but have lost my prep instructions. Now what?
Normal prepartion instruction for your colonoscopy, sigmoidocopy or gastroscopy are available here.
How to avoid the prescription fees starting June 1st, 2023!
Why is my doctor now charging for prescription renewals if I don’t book an appointment to discuss my medications? Click here to find out more.
My feet hurt. What can you do about that?
Melanie Atkinson is a registered Chiropodist in our clinic on Wednesdays to provide you with a wide range of foot related services.
What exactly does our foot doctor do? Click here to find out!
Our new prescription renewal policy.
Please help us reduce the amount of time you have to wait to get your prescriptions renewed. Starting June 1st, 2023 we have a new prescription policy in place. Click here to see the details.
Renew your prescriptions.
If you still want to renew your prescriptions without an appointment you can do so. Please note, there will be a $25 fee starting June 1, 2023 for this service. Click here to go ahead!
How long will my paperwork take to complete?
Doctors have up to 60 days to get your paperwork filled in and returned to you so the sooner you can get it into your doctor the better. To book an appointment online for completing paperwork click here.
Did you know that most employers in Ontario have eliminated the requirement for sick notes for short-term illnesses?
Click here to see what the College of Family Physicians has to say and why your organization should reconsider requiring sick notes.